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Corporate Member FAQ

The questions...

Section: The Basics

Q: How do we contact the New Media Consortium (NMC)?
Q: Who are New Media Consortium members?
Q: Why do corporations join NMC?
Q: What are corporate members expected to do?
Q: How much does NMC membership cost? What is included in membership?
Q: How does a corporation join?

Section: Identifying Yourself as a New Media Centers Member

Q. How can we use or modify the NMC logo?
Q: What other aspects of the NMC identity should we be aware of?

Section: NMC on Campus

Q: Are all New Media Centers located at large institutions?
Q: Are all the New Media Centers campus-wide facilities?
Q: What about the centers which aren't campus-wide?

Section: Working with NMC Academic Members

Q: Are academic members required to use products from corporate members?
Q: What are NMC price lists?
Q: Are there any limits on items purchased through NMC price lists?
Q: Who is eligible for preferred NMC pricing? Is NMC pricing for the entire campus?
Q: Is NMC pricing a world-wide benefit?

Section: Roles Within the NMC Structure

Q: What does the Primary Corporate Contact do?
Q: What is the NMC directory?
Q: How do NMC members communicate with each other?
Q: How do the NMC listservs work?

Section: Personnel or Organizational Changes at Your Company

Q: Our Primary Contact has left the company. What do we do?

Section: NMC Summer Conference

Q: What is the NMC Summer Conference?
Q: Who attends the Summer Conference?
Q: How much does it cost to attend?

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The answers...

THE BASICS

How do we contact the New Media Consortium?

The offices of the New Media Consortium are located at

2200 Alta Vista Avenue
Austin, TX 78704
phone: 512.445.4200
e-mail: nmc@nmc.net

We are located in the Central time zone and are in the office weekdays between 9 a.m. and 5:30 p.m.

Who are New Media Consortium members?

We are a non-profit consortium composed of corporations and academic institutions supporting new media centers. You can find a current list of academic members here. At this time, we have no memberships for individuals.

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Why do corporations join NMC?

We invite corporations with intriguing technology, innovative content, or effective learning tools to join NMC to gain access to leading colleges and universities. Membership connects corporations to highly skilled faculty and support staff, visionary administrators, and students who expect to use the latest technology and techniques as they prepare for new media careers. For more reasons, see Benefits of Corporate Membership.

What are corporate members expected to do?

Each corporate member must designate a Primary Contact who will be available for queries from both NMC headquarters and from our directors at academic sites. In addition, we ask each corporate member to designate at least one person to join our electronic discussions in order to track the issues and respond as appropriate. This may be, but does not have to be, the Primary Contact. In addition, we also expect corporate members to participate in the Summer Conference, build relationships with academic members, and uniquely take advantage of the benefits of membership. For more information, see Benefits of Corporate Membership.

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How much does NMC membership cost? What is included in membership?

There are three levels of NMC Corporate Memberships available -- Distinguished, Sustaining, and Supporting. Each level includes a distinct set of benefits explained in the Guide to Corporate Membership Levels and Benefits. Annual dues range from $10,000 at the Distinguished level to $2,500 at the supporting level.

How does a corporation join?

To join our dynamic consortium, please call New Media Centers at 512.445.4200 or e-mail us at info@nmc.net.

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IDENTIFYING YOURSELF AS A NEW MEDIA CENTERS MEMBER

How can we use or modify the NMC logo?

The NMC logo is a registered trademark symbol which members are authorized to use to identify programs, projects, events, publications developed or coordinated by New Media Centers. Corporate members have the right to use the New Media Centers name and logo.

We ask that you maintain the logo's structural integrity and overall "look and feel." Guidelines are available in the Members Area of this web site. We ask that you notify us whenever you indicate your membership on your web site, at your conference booths, or in your collateral literature.

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NMC ON CAMPUS

Are all New Media Centers located at large institutions?

Not at all. Our academic members are accredited institutions of higher learning ranging from campuses with a few hundred students to those with 30,000 or more. If you look at our academic roster, you'll see that the NMC consortium includes institutions of all types, with the membership well distributed across the Carnegie Categories. The NMC includes community colleges, four-year liberal arts schools, and universities granting graduate degrees, as well as specialized arts schools, technical institutes and colleges, and entire university systems. The one thing all our academic members have in common is a commitment to enhance teaching and learning with new media.

Are all the New Media Centers campus-wide facilities?

About 80% of New Media Centers serve the entire campus on which they're located. These centers are usually part of their school's academic computing office, library, or instructional technology department. They may have either a direct or an informal relationship with the campus department responsible for pedagogical improvement or teaching excellence.

Most of these campus-wide centers support faculty and staff who are learning to use new media tools and techniques to enhance and extend traditional teaching methods. In addition, they often run new media labs for students, provide functionality in dormitories and other non-classroom areas, and support distance learning programs.

What about the centers which aren't campus-wide?

The remaining 20% of New Media Centers are affiliated with a particular department or discipline -- most often journalism, communications, art, design, or architecture. While some of these discipline-oriented centers support the technical needs of faculty and staff, they're predominantly involved in training students for careers in new media and/or conducting research to expand the technology.

It's important to note that several of our academic members maintain both a campus-wide New Media Center and a departmental satellite, or operate their center under the joint supervision of the academic computing department and a specific discipline. Also, many campus-wide centers also engage in research.

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WORKING WITH NMC ACADEMIC MEMBERS

Are academic members required to use products from corporate members?

We expect that campus New Media Centers will want to use products from our corporate members, but it's not required. We do ask them to give you feedback if they choose to turn down your licensing agreement, preferential pricing, request for reviewers or beta-testers, or other offers you may make. We also ask them to resolve problems with existing products or pricing by communicating with your Corporate Contact.

What are NMC price lists?

We encourage our corporate members to create special pricing on some or all of your products as a benefit to our academic members. You may change your price lists as often as you like, usually no more often than quarterly, and set up your own procedures for taking orders from NMC institutions that recognize the special status of their campus New Media Center. You may occasionally ask the campus New Media Center director to sign a contract authorizing purchases under the special pricing.

As a non-profit entity, NMC does not sell or distribute products on behalf of its corporate members. We do provide contact information for NMC Directors each quarter so your company can easily distribute information to them about your products.

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Are there any limits on items purchased through NMC price lists?

NMC pricing is often quite aggressive. You may choose to limit the number of products available per year (in the case of hardware) or create special software licenses for academic members. We encourage corporate members to extend product offers to all facilities controlled by the campus New Media Center, but we do not guarantee availability to the academic members.

Who is eligible for preferred NMC pricing? Is NMC pricing for the entire campus?

You may choose to make NMC pricing available campus-wide. Commonly, it's offered only to campus New Media Centers. Because each of our corporate members handles its own pricing and product offers, and because our academic members vary so widely in size and organization, we cannot make a blanket policy statement.

Here are two fictitious but representative examples that will illustrate issues your company may wish to consider. On the one hand, a large university with tens of thousands of students has a New Media Center which is part of a larger department administering 20 computer labs with 50 workstations each. The New Media Center on this large campus manages, say, two labs for students and one for faculty. On the other hand, a smaller college has just a few hundred students and five computer labs, each with a dozen workstations, and that school's New Media Center only manages one of those labs. In the first case, 150 computers would benefit from the NMC pricing; in the second, only 12 computers are affected. In order to compensate somewhat for this inequity, corporate members may want to limit the number of products available to each academic member, or differentiate between NMC facilities and other campus facilities when making promotional offers. We ask you to let us know what your policy will be.

Is NMC pricing a world-wide benefit?

We realize that each of our corporate members approaches worldwide marketing differently. We inform our academic members that we cannot assure that NMC pricing will be offered outside of the United States, but wherever possible, we encourage you to distribute special offers widely.

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ROLES WITHIN THE NMC STRUCTURE

What does the Primary Corporate Contact do?

Each corporate member designates a Primary Contact, who is responsible for serving as the single point of contact for NMC and its members. The Primary Contact receives surveys, invoices, and other communications from NMC's headquarters and can delegate them as appropriate (for example, forwarding the dues invoice to Accounting for payment), but is responsible for ensuring accurate and timely responses to NMC HQ.

The Primary Contact fields communication from the academic Directors and other staff concerning new products, special offers, and technical training or support. NMC expects the Primary Contact to communicate regularly with academic members, whether through e-mail, our electronic discussion groups, Summer Conference activities, regional meetings, or other channels. The Primary Contact is expected to rely on other technical, marketing, planning and communications staff.

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What is the NMC directory?

The NMC directory is a confidential and regularly updated database containing contact information for all our corporate and academic members. We use it to authorize access to our electronic mailing lists, to invite participation in other programs, and to identify people with similar responsibilities and interests. The directory is available on-line in a password protected area for members only.

How do NMC members communicate with each other?

NMC members communicate in a number of ways: face-to-face at our own Annual Conference, at regional meetings, at other organizations' conferences; via direct e-mail, and via our automated e-mail lists (listservs). We have also conducted video conferences, and we anticipate using new technologies in the future.

How do the NMC listservs work?

We presently maintain four listservs. The NMC Directors list (NMC@lists.princeton.edu) is used largely for announcements and some discussion of management and structural issues. The NMC Technical Advisory Board list (NMCTAB@lists.princeton.edu) is used to discuss pedagogy and technical issues. Especially important announcements are cross-posted to both lists. The NMC Subscribers list is the official outlet for NMC news and information. The NMC Corporate Announcements list is an "opt-in" list available to those who are interested in product and service announcements and news from NMC corporate members. For full details on all the NMC listservs, see the Guide to the NMC Listservs.

We ask each academic member to subscribe at least one person to each of the mailing lists. All NMC Directors are subscribed to the Directors list; we also suggest you subscribe a key staff person and an Academic Champion. The TAB list is open to all interested parties from both academic and corporate members, with the permission of the primary contacts there. Generally, all staff in a center are included in the NMC Subscribers list.

Al NMC mailing lists have controlled access. New subscribers must be authorized by the Director, who provides directory information to the NMC offices and indicates which list(s) the person should have access to. Only subscribers are allowed to participate, which keeps the lists free from spam and outside participation.

Subscribers can maintain their own subscriptions and suspend e-mail during vacations.

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PERSONNEL OR ORGANIZATIONAL CHANGES AT YOUR COMPANY

Our Primary Contact has left the company. What do we do?

You must select a new Primary Contact. The outgoing person may have a candidate in mind or NMC HQ may also be able to offer advice.

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NMC SUMMER CONFERENCE

What is the NMC Summer Conference?

Every year since 1994, NMC has convened a 2 to 3-day meeting to cover updates on projects and outreach activities, discussion of management and policy issues, and demonstrations and hands-on training. We always hold the event in May or June, which here in North America is summer; hence the name "Summer Conference."

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Who attends the Summer Conference?

NMC Conferences attract an audience of highly skilled campus professionals who are very knowledgeable about and interested in tools and techniques used in the integration of emerging technologies into teaching, learning, and creative expression. NMC conference attendees are often early adopters and represent the most innovative and creative areas on their campuses.

Of the attendees from colleges and universities at past conferences, about 30% were IT executives or senior managers, with titles such as CTO, CIO, Director of Academic Computing, or other Director-level posts; about 15% were mid-level IT managers; and about 15% were faculty. The remainder of the academic audience, about 40% of attendees, were specialists in specific technologies, such as digital video, web design, streaming, animation, or graphics. The NMC Summer Conference generally attracts between 300-400 attendees representing about between 100 and 125 colleges, universities, and museums

How much does it cost to attend?

Corporate members may send as many representatives to the Summer Conference as they like. Each academic member is allowed to send four representatives with no charge for registration (additional registrants are charged a nominal fee). Workshops, seminars, and field trips scheduled before or after the conference proper may involve separate charges. Participants are responsible for their own travel and lodging.

The conference provides special networking opportunities such as receptions, lunches, or continental breakfasts with the help of corporate sponsors. Check for specific information on this year's conference plans when they become available.

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Updated 09/17/02.

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